Brad Rhame

Motivational Thoughts on Success, Leadership and Martial Arts

Archive for the tag “manager”

How Great Managers Succeed – by Brad Rhame

Good mangers manage processes, while Great managers lead people.  I have a saying I like to throw around and that is, “Companies(buildings) don’t run themselves.”  It takes people working together to build a great company.  People can make or break a business…daily.


Have you ever arrived at where you were going, when you never had a destination in the first place?  What about getting to that same place, for the first time, without a map?  That is precisely why companies have vision and mission statements.  They also have an assortment of goals that keep them on the road(mission) to success(vision).


Those things are definitely needed for a company to become great.  It is also highly recommended that current and potential clients be given first class treatment.  You want them coming back and they are your biggest advertisers.


It is great to want to put the customers/clients first, but if your team is not happy, then you are not growing(in a healthy way).  Sure, a company can grow, but the turnover will be higher, if the employees are not put first.  Happy employees make for happier customers.


As a manager you need to control the processes, while tactfully leading your employees.  They need to know you have their back, or a time will come when you need them to have yours and they will not be there.  Employees are like plants that need to be nurtured.  They also need breathing room and the ability to grow.  Some need more attention than others.  There needs to be a balance of positive feedback and constructive criticism.


There are some employees that are like loyal dogs.  You can beat them daily and they keep coming back.  Sometimes it is because the money is too good and other times it is because they cannot get another job…right now.  The days of “old school” management are over.  People want to be treated better than fair, whether customer or employee.


If you want to have a chance at becoming great, then you have to be great to those that work under you.  Remember their birthdays.  Throw them “thank you” lunches or parties.  Have an “employee of the week” award.  Walk by and shake their hand for a job well done.  Thank them for a great idea.  Admit when you are wrong.  Laugh, or at the very least, smile more.  BUT…more than anything, show them you care.  And before you know it, you will have a company on its way to becoming great!


Best of luck!!

And like Zig Ziglar used to say, “I’ll see you at the top!”



Success in Our Darkest Hours – by Brad Rhame

If you are in a place of torment, frustration, or monotony, then you are right where you need to be at this particular time.  It sucks…I know.  After successfully moving to a new state and getting a promotion, I thought life was on the up and up.  Wow, was I ever wrong!


After taking the job I, as a brand new manager, was put in a brand new store, with brand new employees.  On top of that, the bonus structure that I thought was good, didn’t work for this store.  Even if I would have bonused, which I didn’t, it was pennies.  The money wasn’t there and the hours were the worst ever.  I was working 70+ hours a week and not getting home till 5 and 6 AM in the morning.  That is not even counting drive time.  I also went from a fit black belt to a soft and heavier zombie.   My wife and boys never saw me and our money situation was getting worse by the month.  There were days when I would start crying and I couldn’t even stop.  I was exhausted to say the least.  My family and the thought of knowing I was a black belt kept me going.


I said all of that to help you realize that life is hard and sometimes you have to reach deep down inside or to a place in the past, to keep you moving forward.  There is always something, no matter how small, that we have done that brought joy to us.  If that is all you have, then grab that thought and don’t let go!  Climbing the mountain is harder than standing at the top.  But every once in a while you have to stop and take a minute to see how far you have come.


Maybe you are at a really low point and can’t see how this is helping you.  For me, I took the lessons I learned and told myself that I would never let one of my employees go through what I did.  I saw how the company treated me and others and knew there was a better way.  There is always something to be learned…Always.  Let the thought of knowing you have made it this far keep you going.


I know it is hard, but let your darkest hours be your trail up the mountain.  Take your lessons and pass them on to others.  Use them to make you stronger.  Use them to make you better.  Use them to make you successful!

Brad Rhame

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